Lisa Keese with NEXA Mortgage (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information, including how we handle SMS communications.

1. Information We Collect

We collect personal information directly from you when you:

• Submit a form on our website

• Request information about our mortgage services

• Opt-in to receive SMS or email messages

• Communicate with our loan officers via call, SMS, or email

The information we collect may include:

• Full name

• Phone number

• Email address

• Property address or zip code

• Loan amount and other financial information

• IP address, device/browser info, and submission timestamps

2. How We Use Your Information

We use your information to:

• Contact you regarding mortgage-related inquiries

• Send important updates about your application status

• Provide rate quotes, loan options, and educational material

• Schedule appointments or follow-up consultations

• Comply with legal and regulatory obligations

3. SMS Communication & Consent:

By submitting your information on our site and checking the provided consent box, you agree to receive automated and/or manual SMS text messages from Lisa Keese with NEXA Mortgage.

• Message frequency: Varies based on your interaction with our services.

• Message & data rates may apply.

• You can opt out at any time by replying with “STOP”.

• To receive help, reply “HELP” or contact us at [email protected] is not a condition of any loan approval or purchase.

4. How We Protect Your Data

We implement industry-standard security measures to protect your personal information. These include:

• Secure form encryption (HTTPS)

• Secure data storage with access control

• Limiting data access to authorized personnel only

5. Sharing of Information

We DO NOT sell or rent your personal information to third parties.

We may share your information with:

• Licensed mortgage professionals affiliated with Lisa Keese with NEXA Mortgage

• Trusted service providers who help us operate our website or manage communications (e.g., CRM or SMS platforms)

• Regulatory authorities when legally required

We do not share your data with any third-party marketing agencies.

6. Your Rights and Choices

You may:

• Request a copy of the personal data we hold

• Ask us to correct any inaccurate information

• Withdraw your consent to receive SMS or email communication

• Delete your information (subject to compliance obligations)

To request changes or access, please email: [email protected]

7. Cookies and Tracking

Our website may use cookies or similar tracking technologies to:

• Understand user behavior

• Improve website performance

• Provide a better browsing experience

You can adjust cookie settings via your browser.

8. Third-Party Links

Our site may contain links to third-party sites (e.g., scheduling apps, Google Maps, etc.). We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 18. If you believe your child has provided personal data, contact us immediately at [email protected].

10. Policy Updates

This policy may be updated periodically. The updated version will be posted on our website with the revised “Effective Date” above.

11. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us:

Company: NEXA Mortgage

Phone: (817) 233-9226

Email: [email protected]

Website: https://lisakeese.com