A2P Messaging Terms and Conditions.

• Message Content:

Lisa Keese with NEXA Mortgage will about my Mortgage Loan Status and Appointment Updates Message frequency may vary, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

You can cancel the SMS service at any time. Just text "STOP" to the . After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]. Carriers are not liable for delayed or undelivered messages As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive 3 texts a week for update . If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy: https://lisakeese.com/privacy-policy

• Opt-In and Opt-Out:

Users can opt-in by texting “START” or “SUBSCIRBE” to receive messages by providing their phone number through our platform or by checking a box and agreeing to the Terms & Conditions and Privacy Policy. To opt-out, text “STOP” to our designated short code. Upon opting out, we will send a confirmation message. Users can rejoin the service anytime by signing up again.

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by NEXA Mortgage (“we,” “us,” or “our”), including any communication via SMS, phone, email, or our website (https://lisakeese.com). By using our website or submitting your information, you agree to these Terms.

1. Use of Services

NEXA Mortgage provides informational and consultative services related to home loans, refinancing, pre-approvals, and related mortgage products. Your use of our services is voluntary and subject to compliance with these Terms.

2. SMS Messaging Terms

By opting in through our website, online forms, or by texting keywords such as “START” or “SUBSCRIBE,” you consent to receive SMS messages from

NEXA Mortgage regarding:

• Your mortgage inquiry or application

• Appointment reminders

• Document requests

• Service updates and educational resources

2.1 Message Frequency

Message frequency may vary depending on your engagement. Typical message volume ranges from 1–6 messages per month.

2.2 Message & Data Rates

Standard message and data rates may apply from your wireless carrier. You are responsible for these charges.

2.3 Opt-Out

To stop receiving SMS messages, reply: STOP

To re-subscribe, reply: STARTALL

For help, reply: HELP or contact us at [email protected].

3. User Consent

All SMS communications are strictly permission-based. You will only receive messages if you:

• Submit a form with an explicit opt-in checkbox

• Text a valid opt-in keyword to our number

• Verbally authorize communication (in cases where written records are maintained)

Consent is not a condition of loan approval or purchase.

4. Data Usage

By using our services, you agree that we may collect and use your personal information in accordance with our Privacy Policy. This includes:

• Contact information (name, phone, email)

• Loan-related information you choose to provide

• IP address and browser/device details

5. Eligibility

You must be at least 18 years old and a resident of the United States to use our services. By submitting your information, you confirm that you meet these requirements.

6. Third-Party Services

Our website or messages may link to third-party services (e.g., online scheduling tools). We are not responsible for the content, policies, or practices of any third-party services.

7. Disclaimers

NEXA Mortgage does not guarantee loan approval or financing. All rates, terms, and loan options are subject to underwriting, credit evaluation, and current market conditions. We do not offer legal or financial advice.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including SMS communications or website usage.

9. Modifications to Terms

We may update these Terms from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our services indicates acceptance of the updated Terms.

10. Contact Information:

Company: NEXA Mortgage

Phone: (817) 233-9226

Email: [email protected]

Website: https://lisakeese.com